Frequently Asked Questions

Basics

• How does Nuggets work?

  Nuggets is an e-commerce payments and ID platform. It stores your personal and payment data securely with blockchain, so you never have to share it with anyone – not even Nuggets. With Nuggets, you create a secure ‘personal cloud’ of data in zero-knowledge storage. Not even Nuggets can access this data. You decide if and when you want to share it, and do so on your own terms. Nuggets gives power back to the people, enabling ‘self-sovereign decentralized identity’ on a mass scale. And it frees companies from the burden of storing and protecting millions of customer records.

  See for yourself, watch the Nuggets overview:
• What can I use Nuggets Tokens (NUG) for?

  You get Nuggets Tokens (NUG) when you sign up, refer, login, pay or verify with Nuggets, and if you choose to share some of your information. Once you have Tokens, you can use them to buy products and services with merchants in the Nuggets ecosystem without compromising your security.

• What makes Nuggets different to other identity platforms?

  With Nuggets, you can forget about usernames, passwords, and tapping payment details into dozens of different accounts.

  Once you’re set up on the app, you can use Nuggets to pay, login or verify your identity using just your fingerprint (or other biometrics). And every time you do, you earn Nuggets Tokens (NUG), which you can spend with any Nuggets partner.

  Blockchain technology means you keep control of your information. Nuggets doesn’t share or store your data with anyone, and no one can access it – not even Nuggets itself.

  Simple, secure payment: Just select the Nuggets option, confirm with your fingerprint (or other biometrics), and you’re done. Without having to share your personal information. And if you pay with NUG, you save money too!

  No more passwords: It’s the same process for logging in to an account. No usernames. No passwords. No ‘What was the name of your mother’s childhood cat?’ And if you ever need to update your details, just do it once – in Nuggets.

  Rewards every time: From the moment you sign up, you’re earning NUG. Then you can use them to pay any merchant on the platform. So you can use NUG earned from an airline, say, to help pay for shoes.

  No other platform offers all this. There are other identity apps. There are other payment apps. There is nothing that does both, combined with the ultimate security of the blockchain and a token system that rewards you as you go.

• Is the Nuggets platform a mobile app only?

  Nuggets is available across Mobile (iOS and Android), but you can also use it for services on your desktop – service providers just ping your mobile app for verification.

• Is the Nuggets platform free to use?

  Yes, Nuggets is free for consumers to use. Merchants pay a small fee every time you use Nuggets to log in, pay or verify your identity through their service.

• Is Nuggets available worldwide?

  The Nuggets platform is available globally for businesses to integrate with. The app is currently available to download in Google Play Store in Albania, Algeria, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chad, Chile, Colombia, Comoros, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea-Bissau, Haiti, Holy See, Vatican City State, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, FYROM, Malaysia, Maldives, Malta, Mauritius, Mexico, Micronesia, Monaco, Morocco, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Rwanda, Samoa, San Marino, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vietnam, Yemen, and Zambia.
  
  And available to download in Apple Store in Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Chad, Chile, Colombia, Costa Rica, Cote D'Ivoire, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Republic of, Kuwait, Kyrgyzstan, Laos, Latvia, Liberia, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Maldives, Malta, Mauritania, Mauritius, Mexico, Micronesia, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vietnam, Zambia.

• Why is it called Nuggets?

  "Nuggets" was the word used by Alastair, our Founder, to explain how “nuggets” of personal data are encrypted in zero knowledge storage with blockchain. When you decide to share data, the platform only shares the smallest “nugget” of information necessary to complete the transaction.

  These nuggets also have value: the more you use the service, the more Nuggets Tokens you’ll gain to pay for products and services. You also gain Tokens by choosing to share data – finally putting a real value on your personal information.